Product Care

To preserve appearance, wipe the surface with a soft cloth and optional leather cleaner.


While we don't anticipate any issues arising with your bag, we’ll gladly replace any metal parts that fall victim to wear & tear.

Returns or Replacements

If your bag arrives damaged, please take photos and email your request to and we will gladly issue a refund or replacement.

As always, returns are free within 30 days of your purchase.